Privacy Policy of Spinsy
At Spinsy we respect your privacy and are committed to handling your personal information in a lawful, fair and transparent way, explaining what we collect, why we collect it and how we protect it when you use our casino services.
Scope of this Privacy Policy
This Privacy Policy explains how Spinsy collects, uses, stores and shares personal information when you visit our site, create an account or use our casino services, and it forms part of the overall terms that apply to your use of our platform.
Information we collect from you
We collect information that you provide directly to us, such as your name, contact details, date of birth, account credentials and any verification documents you submit, as well as information generated when you interact with our games, payments and support channels.
Technical data, device information and cookies
When you use Spinsy we may automatically collect technical data such as IP address, device identifiers, browser settings and activity logs, and we use cookies and similar technologies to remember your preferences, improve site performance and help keep your account secure.
Use of your personal data
We use your personal data to create and manage your account, process deposits and withdrawals, provide customer support, personalise your experience, monitor for fraud and misuse, meet our legal obligations and improve the performance and security of our casino services.
Legal basis for processing
Spinsy processes your information where it is necessary to perform our contract with you, comply with legal and regulatory obligations, meet anti-money laundering and responsible gaming requirements, and for legitimate interests such as security, prevention of abuse and service improvement, provided your rights are respected.
Marketing communication choices
Where permitted, we may use your contact details to send information about products, features or promotions that may interest you, and you can manage your preferences or opt out of non-essential marketing communication through your account settings or by using the options we provide.
Sharing data with third parties
We may share your personal data with carefully selected third parties such as payment providers, identity verification services, game suppliers, analytics providers and compliance partners, but only where necessary for operating our platform, meeting legal requirements or protecting our rights and the rights of other players.
Transfers of data and regulatory requirements
In some cases your information may be processed in other jurisdictions where our service providers or systems are located, and we take steps to ensure that any such transfers are carried out in line with applicable data protection requirements and appropriate safeguards.
How we protect your information
At Spinsy we use technical and organisational measures such as encryption, access controls, monitoring and staff training to help protect your personal data against unauthorised access, loss, alteration or misuse, and we regularly review these measures to maintain an appropriate level of security.
Data retention and storage periods
We keep your personal data only for as long as it is needed for the purposes outlined in this Privacy Policy, including regulatory, anti-money laundering and accounting requirements, and once retention periods expire we will delete or anonymise the information in a secure manner.
Your rights over your personal data
Subject to applicable law, you may have rights such as accessing your personal data, requesting corrections to inaccurate information, asking for certain processing to be limited or objecting to specific uses, and we will consider and respond to such requests within a reasonable timeframe.
Account closure and data deletion
If you choose to close your Spinsy account we will stop using your profile for active gaming purposes, but we may still retain some information where required by legal, regulatory or dispute-handling obligations before it can be deleted or anonymised.
Privacy and protection of minors
Spinsy is strictly for adults 18+ and we do not knowingly collect personal data from minors, and if we become aware that an underage person has provided information or created an account we will take steps to close the account and securely remove the data as permitted by law.
Responsible gaming and monitoring
To support responsible gaming we may use your activity data, limits and interactions with our tools to help identify patterns that indicate potential gambling harm, and we may contact you, apply limits or offer support in line with our player protection policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data practices, and the revised version will apply from the date it is made available on our platform.